eGaming Compliance Officer

Role Description:

• Positively promote the values and objectives of the organisation.
• Set personal objectives and manage progress, always aiming for high performance and standards.
• Manage own time and support more junior team members, ensuring deadlines are met and risk and importance are prioritised.
• Identify risk and escalate accordingly, ensuring at all times that procedures are followed.

Responsibilities and Duties:

Team Support and Supervision:

• Responsibility for the day-to-day management of own work and deadlines.
• Responsibility for completion of time sheets in accordance with procedure.
• Promote positive relationships with peer teams and departments throughout the organisation and external offices.
• Responsible for training and mentoring of team members in your and other teams to ensure knowledge is shared – actively promoting training and development, to support succession planning.
• Providing mentoring, coaching and training to more junior team members.
• Have a positive input into team meetings and 1:1s.
• Responsibility to set own objectives and ensure the appraisal process is undertaken on time and in accordance with procedure.
• Responsibility for accurate personal records to be maintained.
• Promote the organisation’s digital strategy.

Client Management and Reporting:

• Responsibility for the oversight of client entities and portfolios – reporting to the eGaming Compliance Manager.
• To hold approved and nominated regulatory roles, such as AML/CFT Compliance Officer and MLRO.
• Provide MLRO support to clients who the organisation does not hold this role for.
• Overall responsibility for the time management of tasks and ensuring these are diarised using the department’s chosen system in accordance with procedure.
• Responsibility for the technical input of new applications for gambling licences, also continuing to build on the associated processes – coordinating with the Administration Team.
• Responsibility for technical input during the transfer in of new business to the organisation – coordinating with the Administration Team.
• Assist with the handover of new business to the team – coordinating with the eGaming Compliance Manager.
• Ensure that all key client eGaming compliance deadlines (including any deadlines which you may not be directly responsible for) in respect of client entities within your department are met.
• Direct responsibility to prioritise regulatory deadlines.
• Support the organisation’s cannabis clients and work collaboratively with business development on such matters.

Risk and Compliance Management:

• Responsibility for the risk management of own workload and support more junior team members.
• Responsibility to ensure that procedures are followed – such as client reviews, SAR submissions, and onboarding; this is not an exhaustive list and covers all procedures.
• Ensuring that matters of risk/concern are raised/escalated in a timely manner in accordance with procedures.
• Responsibility for risk management of work and tasks in the team, prioritising regulatory deadlines such as GSC returns.
• Create policies and procedures to support the development of the governance compliance framework.
• Support the organisation’s cannabis clients and provide compliance support to the administration teams.

Regulatory:

• Responsibility for regulatory deadlines, ensuring that these are reported in line with the regulator requirements, licence conditions and applicable legislation.
• Attendance at external events and regulator forums.
• Responsibility to manage the regulatory inspection process.
• Actively take part as a stakeholder in regulator industry events and working groups.
• Responsible for staying abreast with worldwide industry updates and legislation changes.
• Responsible for staying abreast with international money laundering typologies and updates from the FATF.
• Responsibility to be up to date with industry risks and priorities, such as serious events in other countries directly affecting sanctions priorities of crime agencies.
• Responsible for own knowledge on the Isle of Man gambling sector to be of a good standard. Examples include the National Risk Assessment, the FIU and FSA’s activities, the Economic Crime Unit’s crime prevention agenda.
• Responsible for own up-to-date understanding of the GSC’s stance on social responsibilities and the link to money laundering.

Communication:

• Demonstrate collaborative working with the Administration Team on gambling matters.
• When attending meetings, ensure that you are always prepared, submit the necessary reports in advance and make a contribution during such meetings.
• Ensure that other departments within the organisation such as Accounts, Statutory, Compliance and Administration which may be responsible for serving your clients from time to time are provided the necessary guidance and support from yourself and your team to enable them to undertake their role in an efficient manner and to a satisfactory standard.
• Take a positive role in team meetings.
• Be able to adapt to different situations and stakeholders.

Personal Attributes:

Behaviours:

• Be proactive and solution-focused.
• Represent the organisation at external events and not bring the organisation into negative media.
• Development of own skills.
• Responsible for own self-awareness, be aware of behaviours and how you are perceived by others.
• Development of technical knowledge across all sectors.

Skills:

• Have strong attention to detail.
• Be team-oriented and work collaboratively.
• Strong research skills.
• Organisational and communication skills, both written and verbal.
• Excellent time management skills.
• Adaptable to different situations and events.

Qualifications and Experience:

Qualifications:

• An anti-money laundering/risk qualification is desirable.

Experience:

• Managing peer department and team relationships.
• Stakeholder management – relationships with internal and external stakeholders.
• Experience of workflow management.
• Decision making.
• Conflict resolution.
• Problem solving.
• Sector knowledge.
• Understanding of industry standards and regulatory requirements.